Shipping + Returns
 

Our shipping and handling rates are:

Free ground shipping on all orders in the continental Unites States!

For Alaska, Hawaii, and international orders:  Please email us prior to placing your order and mention the specific item/items that you are interested in and we will send you a quote on shipping to your location.  If you would like to make a purchase, at that time, please place your order through our website and then we will email you a separate Paypal invoice for the shipping cost.  Orders will not ship until payment is made.

We ship via ground delivery.  When items are in stock, standard shipping time is 5-7 business days.  Every effort is made to ship your items out as quickly as possible so that you may begin to enjoy them in your own home!

Customer order information is only used to process your order and is never shared with anyone.  Customer email addresses are used to send out order confirmation and shipping updates {with tracking information}.  If you would like to receive shop and lifestyle news from French Larkspur, please subscribe to our newsletter.

Due to high shipping costs to bring in overseas items, ALL SALES ARE FINAL.  If an item is damaged in transit, please contact us immediately and we will negotiate a replacement item.  If the same or very similar item is not available, then we will issue a refund.  If the item was shipped and insured through the United States post office, you will be given all information needed to quickly process your refund.  Applying for a refund on insured items through USPS is the responsibility of the customer.

Most items we sell are vintage and some flaws may exist due to the natural wear and age of the item.  We believe this adds character and uniqueness to our items.  We try to accurately describe each item, but please don't hesitate to contact us, for specific questions about our items.

Items are shipped from Sugar Grove, IL 60554

8% sales tax is added for Illinois customers

All payments are processed through Paypal

We value and appreciate your business! Thank you for visiting French Larkspur.

 

Merci